Delivery Information
Stair parts
Delivery depends on the product category, the length you choose and how many you order. Items of the same category are added together. When parts from several categories are in one order, only the highest charge applies. Prices are shown ex VAT.
Standard delivery
Delivery up to 5 working days
Express delivery
Delivery up to 2 working days
Base Rails
| Length | Quantity | Standard delivery | Express delivery |
|---|---|---|---|
| Up to 1.2m | 1-10 | £11.50 | £19.50 |
| Up to 1.2m | 11 or more | £34.50 | £49.50 |
| Over 1.2m to 4.2m | 1 or more | £34.50 | £49.50 |
For more than 250 items of this category: Please contact us for a delivery quotation.
Handrails
| Length | Quantity | Standard delivery | Express delivery |
|---|---|---|---|
| Up to 1.2m | 1-10 | £11.50 | £19.50 |
| Up to 1.2m | 11 or more | £34.50 | £49.50 |
| Over 1.2m to 4.2m | 1 or more | £34.50 | £49.50 |
For more than 250 items of this category: Please contact us for a delivery quotation.
Newel Caps
| Length | Quantity | Standard delivery | Express delivery |
|---|---|---|---|
| Up to 1m | 1-10 | £11.50 | £19.50 |
| Up to 1m | 11 or more | £34.50 | £49.50 |
For more than 250 items of this category: Please contact us for a delivery quotation.
Newel Posts
| Length | Quantity | Standard delivery | Express delivery |
|---|---|---|---|
| Up to 1.2m | 1-10 | £11.50 | £19.50 |
| Up to 1.2m | 11 or more | £34.50 | £49.40 |
| Over 1.2m to 4.2m | 1 or more | £34.50 | £49.50 |
For more than 250 items of this category: Please contact us for a delivery quotation.
Spindles & Balusters
| Length | Quantity | Standard delivery | Express delivery |
|---|---|---|---|
| Up to 1.2m | 1-10 | £11.50 | £19.50 |
| Up to 1.2m | 11 or more | £34.50 | £49.50 |
For more than 250 items of this category: Please contact us for a delivery quotation.
The exact price is shown at checkout. A product that is not listed above also needs a quotation.
Staircases
Staircases have their own delivery arrangement, separate from stair parts (no Standard or Express choice). The charge depends on the distance from our factory and the number of staircases. Stair parts ordered with a staircase travel with it at no extra delivery charge.
- 0-50 miles£0.00
- Over 50-110 miles£0.00
- Over 110-150 miles£30.00
- Over 150-300 miles£75.00
- Over 300 milesPlease contact us for a delivery quotation.
Made to measure: we confirm your delivery date once manufacturing is completed.
Standard staircase delivery is kerbside. Please arrange for help to be available to assist with unloading.
Optional two-person delivery, £200.00: Two people carry the staircase into the room of your choice.
Factory collection
Collection from our factory is free.
- Stair parts: Normally available within 2 working days for in-stock stair parts.
- Staircases: Available once manufacturing is completed.
Areas that need a quotation
Please contact us for a delivery quotation. This applies to:
- Northern Ireland
- Isle of Man
- Channel Islands
- Isle of Wight
- Scottish Islands
- Republic of Ireland
- Anywhere over our maximum delivery distance
Delivery is available, with an additional charge, to:
- Scottish Highlands